CASE STUDY
Planning the finances and leadership for a second location
A well-established hospitality business had built a loyal following at its first site and was ready to expand. Chikara Consulting worked with the owners to build the financial plan and leadership structure needed to open and run a second location with confidence.
The challenge
Opening a second site meant far more than replicating what worked the first time. The owners needed a realistic financial plan covering setup costs, cash flow and break-even timelines, as well as a clear view of who would lead operations day to day once they could no longer be present at both sites.
Without this groundwork, there was a real risk of stretching cash flow too thin in the early months, or leaving a leadership gap that could affect standards and team morale across both locations.
THE APPROACH
Building a plan for sustainable expansion
✓ Modelled setup costs and cash-flow projections for the new site
✓ Set realistic break-even timelines based on real trading data
✓ Reviewed pricing and margins to protect profitability during expansion
✓ Mapped out a leadership structure for running two sites
✓ Identified which responsibilities needed to be delegated, and to whom
✓ Built a recruitment and training plan for key second-site roles
✓ Agreed clear reporting lines and decision-making processes
✓ Set milestones to review progress after opening
THE OUTCOME
A confident, well-planned expansion
Funded with confidence
A clear financial plan meant the second site was funded and opened without unexpected cash-flow pressure.
Stronger leadership
A defined leadership structure meant both sites could run to the same standard without the owners needing to be everywhere at once.
Faster break-even
Realistic targets and close monitoring helped the new site reach break-even ahead of schedule.
FACING A SIMILAR CHALLENGE?
Could your business benefit from a similar approach?
Get in touch to talk about how a similar approach could work for your business.
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